Shipping policy

 

Most in-stock orders ship within 1–3 business days, excluding weekends and holidays.

Please note that personalized products and preorder collections, including our Wave of Light Collection, have longer production timelines. Estimated production and shipping dates are listed on each product page.

Once your order ships, you'll receive a shipping confirmation email with tracking information. Please allow 24–48 hoursfor tracking updates to appear.

Delivery times shown at checkout are estimates provided by the shipping carrier and do not include our order processing time.

Shipping Delays

Once your package has been shipped, delivery is the responsibility of the carrier. While most packages arrive on time, delays can occasionally occur due to weather, holidays, or high shipping volumes.

If your tracking shows that a shipping label has been created, your order has been packed and is awaiting carrier pickup or its first scan.

If you have concerns about a package in transit, we recommend contacting the shipping carrier directly, as they will have the most up-to-date tracking information.